Manage all your customer information, activity and billing through our exclusive business management system called FABIO.
Online product ordering.
Customer Relationship Management (CRM) software – Manage customer activity and workflow, detail value added services, report faults, make notes, add debits and credits, and house important customer information all in one convenient location.
Billing software – Complete billing services provided to your end customer by email or post. Billing periods can be daily, monthly or weekly plus ad hoc bill regeneration tools – you control billing times or we can fully manage it for you.
Customer portal – Allows your customers to go online, view information about their account and update any information.
Collections management software – Access your own API to automate SMS and voice blast activity.
Customer correspondence program – Send customer correspondence automatically or on an adhoc basis. This is ideal for welcome letters, collection reminder notices and promotional activity.
Reporting Module – Set up and receive regular reports or access them whenever you like.
Payment gateway services
Make it easier and cost efficient for your customers to pay through our payment gateway options which include Webpay, Bpay, Phonepay, direct debit and credit card payments.