2SG Wholesale is pleased to announce our latest release – Fabio Lite Reporting. This release allows Fabio Lite customers to view their active and pending NBN services, with further reporting on other service types to be added in the near future. Here is how to access the new Fabio Lite reporting functionality:
1) Login to Fabio Lite and find the Reports menu option under Modules on the left of your screen (example shown above)
2) After clicking on Reports you will land on a menu page with two reports available:
NBN Provisioning Report – Active Services: View and download a list of your active services
NBN Provisioning Report – In Progress Requests: View, download and query your pending services
Active Services Report
This report will display a listing of all your NBN services with an active status. This report can be filtered using any column within the report and downloaded to excel or csv format.
In Progress Requests Report
This report will display NBN service requests submitted in the current month and from here you can filter by creation date, status or appointment date. You can search the results for an individual record, sort by any column shown in the report, as well as download to csv or excel format.
There is also a summary of pending orders by status, as well as graphical representation of this data:
This new reporting functionality is sure to make it even easier for Fabio Lite users to do business and keep their customers updated and happy. We look forward to announcing further reporting releases as they are finalised.
If you have any questions about reporting in Fabio Lite, please contact our Support Team on 1300 009 970 or press the blue Support button at the bottom right of this page to send us an online message.